Your information and enquiries
Privacy.
How the Haina Noma website and enquiries handle information. Contact details, service providers and your choices.
Updated 25 October 2026
Who is responsible for your information?
Haina Noma / Andreas Murtonen is responsible for handling enquiries sent to the business. Contact me about privacy at andreas@hainanoma.com.
When you browse
The website uses no advertising, external fonts or embedded social-media services. Optional visitor analytics is described below. Vercel processes technical information needed to deliver and protect the site, such as IP addresses and request data. There is no customer account. Enquiry form handling is described below.
Your animation preference
Your animation preference is remembered in sessionStorage for this tab’s session and is not sent to the server. The website also works without this storage.
Enquiry form
Form details stay on the page until you press send. When sending is unavailable, the form does not transmit your details; use email or WhatsApp instead. An enabled form processes your town, window count, product preference, email, message and optional timing to answer your question. The form does not accept photo uploads. Field contents are not stored in persistent browser storage, analytics or public URLs. The server validates the request and only confirms receipt after the delivery service accepts it. The delivery service and its privacy information must be verified before sending is activated.
When you contact me
An email button opens your email application. A WhatsApp link opens a generic draft about the selected service. You enter personal details and decide whether to send. The website cannot see whether you sent a message. Contact details, photos and descriptions you send are handled to answer your enquiry, prepare an offer and carry out agreed work. Do not send passwords or unnecessary personal information.
Providers and retention
Business email uses Google Workspace. If you choose WhatsApp, that service also handles the message under its terms. Providers may process information outside the EEA under their privacy arrangements. Enquiry information is needed while handling the matter; information relating to agreed work may also be needed for the contract and legal obligations. Information is not used for automated marketing or decision-making.
Your rights
You can ask about the handling of your information and request access, correction or deletion. Deletion or restriction depends on the reason for processing and any applicable retention obligations. Contact me by email. You can also contact Finland’s Office of the Data Protection Ombudsman.
Analytics settings
Only with your consent, we use Google Analytics 4 to measure public page views and contact-button use. A contact click is not a sent message or a booking. We send the public page identity, language, service and contact method, together with standard analytics session and device information. We do not send message content, form data, link addresses, URL queries, fragments or full external referrers. For selected search and AI services, we pass only an allowlisted site origin, without a page path or search query. Google also processes technical connection information and may process data outside the EEA. Advertising features are off. Your choice is stored locally for up to 180 days; analytics cookies expire within 180 days and event-level retention is two months. Footer analytics settings let you reject as easily as accept. Withdrawal stops future collection and removes accessible analytics cookies; it cannot undo information already sent.
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